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Review · Travel

12Go review

A ground transport booking app for trains, buses, ferries and flights, focused on Asia.

By the HearSmart research desk · Updated November 12, 2026

Performance (40%)
8.0
Ease of use (25%)
8.2
Value (35%)
8.3

12Go fills the gap the European apps leave in Asia. Its App Store listing says it covers over 70,000 locations in more than 140 countries and partners with over 13,000 travel companies and operators, with named rail partners including Vietnam Railways, Indian Railways (IRCTC), Sri Lanka Railways and Shinkansen. Thailand, Vietnam, Malaysia, Cambodia, Indonesia, the Philippines and Japan get detailed destination lists, and trains share the search with buses, ferries, vans and flights. Results can be filtered by price range, departure time, station and operator. Payment is flexible, with cards, PayPal, UnionPay, AliPay, PromptPay, TrueMoney and bank transfer, and support runs 24/7 in several languages. The catches: services such as baggage upgrades, priority support and SMS trip notifications are sold as extras, and its rail coverage outside Asia is thin.

Who it is for

travelers in Southeast Asia

Price

Free app; fares and optional extras paid per booking.

12Go Train Bus Ferry Flight Fast & Easy Ticket Booking Free
Quoted from the vendor pricing page on November 12, 2026.

Key features

  • Over 70,000 locations in more than 140 countries
  • Partners with over 13,000 travel companies and operators
  • Rail partners include Vietnam Railways, Indian Railways (IRCTC), Sri Lanka Railways and Shinkansen
  • Pay by card, PayPal, UnionPay, AliPay, PromptPay or TrueMoney
  • 24/7 multilingual online support

Strengths and weaknesses

  • Strength: Covers Asian rail routes the European apps do not sell
  • Strength: Trains, buses, ferries and vans in one search
  • Strength: Wide choice of local payment methods
  • Weakness: Extras such as priority support and SMS alerts are add-ons
  • Weakness: Little rail coverage in Europe and North America
  • Weakness: Fewer ratings than the big European apps, at 1.7K on the US App Store

Key facts

  • Coverage: 70,000+ locations, 140+ countries
  • Operators: 13,000+
  • US App Store rating: 4.7 (1.7K ratings)
  • App price: Free

Where it ranks

12Go is No. 8 in our Best Train Booking Apps verdict.

Alternatives we scored

Visit 12go.asia · Questions or corrections: editorial@hearsmart.org