Review · Money
American Family Insurance review
Agent-based auto insurer with the DriveMyWay telematics program and an EV Claims Advantage team.
By the HearSmart research desk · Updated November 11, 2026
- Performance (40%)
- 8.1
- Ease of use (25%)
- 8.0
- Value (35%)
- 8.0
American Family Insurance is strongest for homeowners. It says customers who bundle home and auto may save up to 40% on both policies together, the largest bundle figure on this list, though it is an upper bound as of June 2025. DriveMyWay sets a personalized rate from your driving and could save between 10% and 35%, and households where not every eligible driver enrolls still get a 5% introductory discount. The rating factor applies to the core coverages: liability, collision, comprehensive, medical expense and personal injury protection. EV owners get New Car Replacement, original equipment parts options and EV Claims Advantage, which pairs a dedicated claims team with EV-certified repair shops. There is also a defensive driver discount for drivers 55 and older in some states. American Family does not publish prices and routes much of the discount detail through agents, so expect to talk to someone before you see a final number. We compared documented features and published prices.
Who it is for
Homeowners who bundle and drivers in American Family's states
Price
See vendor pricing (USD check pending).
US price check pending. See the vendor pricing page.
Key features
- DriveMyWay telematics: a personalized rate that could save between 10% and 35%
- Up to 40% off home and auto together when bundled
- New Car Replacement and OEM parts options
- EV Claims Advantage with a dedicated claims team and EV-certified repair shops
- Defensive driver discount in some states for drivers 55 and older
Strengths and weaknesses
- Strength: Bundle saving of up to 40% across home and auto, as of June 2025
- Strength: Reduced rate for drivers without accidents, violations or claims
- Strength: Over 12 million customers, per American Family
- Weakness: No published starting or average price
- Weakness: DriveMyWay rating applies only to listed core coverages
- Weakness: Discount details mostly run through agents rather than online
Key facts
- Telematics: DriveMyWay, 10% to 35%
- Bundle discount: Up to 40% on home and auto
- EV support: EV Claims Advantage
- Customers: Over 12 million (American Family)
- Buying channels: Agents, online quote
Where it ranks
American Family Insurance is No. 10 in our Best Car Insurance Companies verdict.
Alternatives we scored
- Progressive8.9
- State Farm8.7
- USAA8.7
- Erie Insurance8.5
Visit amfam.com · Questions or corrections: editorial@hearsmart.org