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Review · Health & fitness

PlushCare review

An online primary care practice where members keep the same board-certified doctor, with urgent care, prescriptions and care for up to 5 family members.

By the HearSmart research desk · Updated November 11, 2026

Performance (40%)
8.7
Ease of use (25%)
8.5
Value (35%)
7.6

PlushCare is closer to a virtual primary care practice than to an urgent care line. Members pay $19.99 a month, which covers up to 5 family members, and then a per-visit fee: a copay for insured patients, where PlushCare says most pay less than $30, or a flat $129 for those without insurance. In return you can keep the same board-certified doctor, book same-day or next-day appointments, message the care team 24/7 and get help with prior authorizations. PlushCare treats urgent problems such as UTIs, sinus infections and rashes and handles prescription refills for antibiotics, birth control and other common drugs, sent to the pharmacy you choose. It accepts 65+ insurance plans, visits are FSA/HSA eligible, and it refunds you in full if a doctor cannot treat you. For uninsured patients the cost is hard to justify: $129 plus the membership is the most expensive option here. For insured families who want continuity, it is one of the better setups.

Who it is for

Families who want an ongoing online primary care doctor and use insurance

Price

$129 per visit without insurance (most insured patients pay under $30), plus a $19.99 monthly membership.

patients without insurance pay a flat $129 fee
Quoted from the vendor pricing page on November 11, 2026.

Key features

  • Membership of $19.99 a month covers you and up to 5 family members
  • Keep the same board-certified doctor for everyday and chronic care
  • Same-day or next-day appointments and 24/7 messaging with the care team
  • Accepts 65+ insurance plans; visits are FSA/HSA eligible
  • Care in all 50 states plus D.C., with a full refund if the doctor cannot treat you

Strengths and weaknesses

  • Strength: Most insured patients pay less than $30 per visit, according to PlushCare
  • Strength: One membership covers up to 5 family members
  • Strength: Help with prior authorization approvals
  • Weakness: $129 self-pay visit is the highest cash price on this list
  • Weakness: The $19.99 monthly membership is on top of per-visit costs
  • Weakness: Medication and lab costs are not included

Key facts

  • Self-pay visit: $129
  • Insured visit: Most pay under $30
  • Membership: $19.99 a month, up to 5 family members
  • Insurance plans: 65+ accepted
  • Coverage: 50 states + D.C.

Where it ranks

PlushCare is No. 7 in our Best Telehealth Apps verdict.

Alternatives we scored

Visit plushcare.com · Questions or corrections: editorial@hearsmart.org