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Serta Five Star Mattress review

Serta's mattress in a box: an individually wrapped coil bed with PillowSoft Aire foam and a gel foam lumbar band, from 8 to 16 inches.

By the HearSmart research desk · Updated November 10, 2026

Performance (40%)
6.8
Ease of use (25%)
8.8
Value (35%)
9.1

The Five Star Mattress is Serta's bed in a box and the lowest-priced way to buy a Serta direct. Serta describes a quilted innerspring with an individually wrapped coil system, PillowSoft Aire foam for airflow and cushioning, Serta PillowSoft foam and a gel foam band that gives zoned support at the lumbar and hips. It arrives compressed and expands quickly, so you can sleep on it right away. There are eight versions, from an 8 inch Medium to a 16 inch Plush Pillow Top. Serta's collection page listed the line from $219 on November 10, 2026, and its product data showed queens from $319 to $1,119 depending on height. Serta calls it suitable for a guest room, a teen or an adult on a budget. The tallest versions cost about as much as a Perfect Sleeper innerspring, so the Five Star makes the most sense in its 8 to 12 inch sizes.

Who it is for

Shoppers who want the cheapest Serta, a guest or kids' bed, or a mattress that ships compressed.

Price

From $219 on Serta.com when checked; queen $319 to $1,119 by height in Serta's product data.

Serta Five Star Starting at $219
Quoted from the vendor pricing page on November 10, 2026.

Key features

  • Mattress in a box that expands quickly
  • Individually wrapped coil system
  • PillowSoft Aire foam and Serta PillowSoft foam
  • Gel foam band for zoned lumbar and hip support
  • Eight versions from 8 inch Medium to 16 inch Plush Pillow Top

Strengths and weaknesses

  • Strength: The cheapest way into a Serta, from $219
  • Strength: Eight heights and feels, including pillow tops
  • Strength: Ships compressed, so it is easier to move into tight spaces
  • Weakness: Serta lists a Hassle-Free Warranty rather than a stated 10-year term on the product page
  • Weakness: Three zones from a foam band, not zoned coils
  • Weakness: The tallest queens reach $1,119, close to Perfect Sleeper prices

Key facts

  • Queen price: $319 to $1,119 when checked
  • Type: Innerspring, boxed
  • Heights: 8 to 16 inches
  • Trial: 100 nights
  • Warranty: Hassle-Free Warranty

Where it ranks

Serta Five Star Mattress is No. 9 in our Best Serta Mattresses verdict.

Alternatives we scored

Visit serta.com · Questions or corrections: editorial@hearsmart.org