HearSmartindependent rankings

Review · Travel

Truely review

A travel eSIM with unlimited or pay-per-GB plans in 190+ countries and a pause feature.

By the HearSmart research desk · Updated November 8, 2026

Performance (40%)
7.8
Ease of use (25%)
8.2
Value (35%)
7.8

Truely is built around flexibility. You can pick unlimited data or build a pay-per-GB bundle, and you can pause a plan and save unused days for later, which helps if a trip is cut short or a day is spent offline. It lists coverage in 190+ countries with 4G/5G speeds and supports hotspot and tethering. In Japan it names SoftBank and KDDI as its networks. Truely also promotes a simple refund process when a trip is rescheduled or something does not work. Read the unlimited terms: high speed lasts up to 5 GB per day, then speed drops to 512kbps for the rest of the day, with no cut-off. The Japan page we checked did not show a price, so we could not confirm what a Japan plan costs in USD. Multi-SIM support and shared data days are listed as upgrades still to come.

Who it is for

Travelers whose plans change and who want to pause a plan and save unused days.

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

  • Unlimited data or a flexible pay-per-GB bundle
  • Pause a plan and save unused days for later
  • Coverage in 190+ countries with 4G/5G
  • Hotspot and tethering
  • Simple refund process for rescheduled trips

Strengths and weaknesses

  • Strength: Pausing saves days you do not use
  • Strength: Hotspot and tethering supported
  • Strength: Japan networks named: SoftBank, KDDI
  • Weakness: Unlimited is high speed up to 5 GB a day, then 512kbps
  • Weakness: No Japan price shown on the page we checked
  • Weakness: Multi-SIM support and shared data days are listed as coming upgrades

Key facts

  • Coverage: 190+ countries
  • Unlimited: High speed up to 5 GB/day, then 512kbps
  • Pause: Save unused days for later
  • Japan networks: SoftBank, KDDI
  • Hotspot: Supported

Where it ranks

Truely is No. 10 in our Best eSIM Apps verdict.

Alternatives we scored

Visit truely.com · Questions or corrections: editorial@hearsmart.org