Review · Travel
Truely review
A travel eSIM with unlimited or pay-per-GB plans in 190+ countries and a pause feature.
By the HearSmart research desk · Updated November 8, 2026
- Performance (40%)
- 7.8
- Ease of use (25%)
- 8.2
- Value (35%)
- 7.8
Truely is built around flexibility. You can pick unlimited data or build a pay-per-GB bundle, and you can pause a plan and save unused days for later, which helps if a trip is cut short or a day is spent offline. It lists coverage in 190+ countries with 4G/5G speeds and supports hotspot and tethering. In Japan it names SoftBank and KDDI as its networks. Truely also promotes a simple refund process when a trip is rescheduled or something does not work. Read the unlimited terms: high speed lasts up to 5 GB per day, then speed drops to 512kbps for the rest of the day, with no cut-off. The Japan page we checked did not show a price, so we could not confirm what a Japan plan costs in USD. Multi-SIM support and shared data days are listed as upgrades still to come.
Who it is for
Travelers whose plans change and who want to pause a plan and save unused days.
Price
See vendor pricing (USD check pending).
US price check pending. See the vendor pricing page.
Key features
- Unlimited data or a flexible pay-per-GB bundle
- Pause a plan and save unused days for later
- Coverage in 190+ countries with 4G/5G
- Hotspot and tethering
- Simple refund process for rescheduled trips
Strengths and weaknesses
- Strength: Pausing saves days you do not use
- Strength: Hotspot and tethering supported
- Strength: Japan networks named: SoftBank, KDDI
- Weakness: Unlimited is high speed up to 5 GB a day, then 512kbps
- Weakness: No Japan price shown on the page we checked
- Weakness: Multi-SIM support and shared data days are listed as coming upgrades
Key facts
- Coverage: 190+ countries
- Unlimited: High speed up to 5 GB/day, then 512kbps
- Pause: Save unused days for later
- Japan networks: SoftBank, KDDI
- Hotspot: Supported
Where it ranks
Truely is No. 10 in our Best eSIM Apps verdict.
Alternatives we scored
Visit truely.com · Questions or corrections: editorial@hearsmart.org