Review · Travel
Turo review
A car sharing marketplace where you rent a specific car from a local host instead of a rental counter.
By the HearSmart research desk · Updated November 9, 2026
- Performance (40%)
- 8.4
- Ease of use (25%)
- 8.5
- Value (35%)
- 8.2
Turo is not a rental company but a marketplace where local hosts rent out their own cars, and that changes the trade-offs. You book the exact vehicle in the listing from 1,600+ makes and models, including EVs, convertibles, vans and classics, and many hosts deliver to airports, train stations, hotels or your door. Turo says you can pick up at 100+ airports across the US and Canada, with handoffs in person, by lockbox or by unlocking the car through the maker's app. Every trip includes third-party liability insurance under a policy Turo holds with Travelers, but it is secondary cover up to state minimum limits in most states, so check your own insurance. For damage to the host's car you choose Premier, Standard or Minimum protection, trading price against out-of-pocket risk. Support and roadside assistance run 24/7. Because each host sets the price and the rules, read reviews and the pickup instructions before you book.
Who it is for
Travelers who want an exact make and model, delivery, or a specialty vehicle.
Price
Free app; trip prices set by hosts, plus your chosen protection plan.
Turo — Better car rental Car rental reinvented Free
Quoted from the vendor pricing page on November 9, 2026.
Key features
- 1,600+ makes and models from local hosts
- Pickup at 100+ airports across the US and Canada
- Delivery to airports, train stations, hotels or your home on many listings
- Three protection plans: Premier, Standard and Minimum
- 24/7 support and roadside assistance
Strengths and weaknesses
- Strength: You get the exact car you book, not one 'or similar'
- Strength: No counter line; check-in and chat happen in the app
- Strength: Vehicles and hosts carry guest ratings
- Weakness: Included liability cover is secondary and up to state minimum limits
- Weakness: Pickup methods vary by host, from in person to lockbox
- Weakness: Experience depends on the individual host
Key facts
- Makes and models: 1,600+
- Airports: 100+ across the US and Canada
- Countries: US, UK, Canada, Australia and France
- Protection plans: Premier, Standard, Minimum
- Liability insurance: Included, secondary, up to state minimums
Where it ranks
Turo is No. 7 in our Best Rental Car Sites verdict.
Alternatives we scored
- KAYAK9.2
- Discover Cars9.0
- AutoSlash8.9
- Priceline8.7
Visit turo.com · Questions or corrections: editorial@hearsmart.org