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Review · Travel

Vrbo review

A vacation rental marketplace for entire homes only, with upfront total prices and One Key rewards.

By the HearSmart research desk · Updated November 10, 2026

Performance (40%)
9.1
Ease of use (25%)
9.0
Value (35%)
8.8

Vrbo is the most family-friendly choice here because every listing is a private place, from beach houses to cabins, so you never end up sharing a home with a host. Its App Store page lists more than 2 million properties in over 190 countries. Pricing is easy to compare: Vrbo's help center says the total price includes all required fees, including its service fee, and that the service fee is refunded automatically when you cancel within the window for a 100% refund. Members get Member Prices of 10% or more on select stays and earn OneKeyCash, which also works on Expedia and Hotels.com. Reserve now, pay later lets you lock in a home with $0 due today on eligible stays, and Trip Planner lets a group vote on favorites. The trade-offs are a smaller pool of homes than Airbnb and cancellation terms that still vary by owner.

Who it is for

Families and groups who want the whole place to themselves and rewards they can reuse across Expedia sites.

Price

Free app and website; One Key rewards are free to join.

Vrbo: Vacation Rentals Member Prices & weekend deals Free
Quoted from the vendor pricing page on November 10, 2026.

Key features

  • Over 2 million properties in 190+ countries, all private places
  • Total price shown upfront, including required fees and the service fee
  • Member Prices of 10% or more on select stays and OneKeyCash on eligible bookings
  • Reserve now, pay later with $0 due today on eligible stays
  • Trip Planner and group chat for voting on homes with friends and family

Strengths and weaknesses

  • Strength: Service fee is refunded automatically when you cancel within the full refund window
  • Strength: VrboCare protection included with every stay
  • Strength: US phone and chat support that Vrbo says reaches a person in about a minute
  • Weakness: Smaller inventory than Airbnb
  • Weakness: Service fee percentage varies with the reservation amount
  • Weakness: Cancellation policies are still set per property

Key facts

  • Properties: Over 2 million in 190+ countries
  • Service fee: Percentage of the reservation, shown in the total price
  • Loyalty program: One Key, free, shared with Expedia and Hotels.com
  • Member Prices: 10% or more off select stays
  • App Store rating: 4.8 from 3.3M ratings

Where it ranks

Vrbo is No. 2 in our Best Vacation Rental Websites verdict.

Alternatives we scored

Visit vrbo.com · Questions or corrections: editorial@hearsmart.org