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WOW Internet review

A regional cable and fiber provider with no-contract plans and an optional lifetime price lock.

By the HearSmart research desk · Updated November 9, 2026

Performance (40%)
7.6
Ease of use (25%)
8.0
Value (35%)
7.8

WOW is a regional provider with over 400,000 customers, and its pitch is predictable pricing rather than headline speed. The internet page says every plan includes no contracts and no hidden fees, and you can add Price Lock for Life for $5 a month so your rate does not rise as long as you keep the same speed. WOW also says it does not use introductory pricing that jumps after year one. A WiFi modem is included, or you can use a compatible modem of your own, and a free self-install kit means you can set it up without a technician. Whole-Home WiFi uses eero devices, starting with two. Every plan has built-in network security that blocks malicious domains, and a 30-day guarantee lets you cancel for your money back. Plan prices and speeds are only shown for a specific address, so we list the price as pending.

Who it is for

Households in WOW areas who want to stop yearly rate hikes on their internet bill.

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

  • No annual contracts and no hidden fees on every plan
  • Price Lock for Life for $5 a month more
  • WiFi modem included, or bring your own
  • Free self-install kit
  • 30-day money back guarantee

Strengths and weaknesses

  • Strength: Price Lock for Life keeps the rate fixed while you keep the same speed
  • Strength: No introductory pricing that jumps after year one, according to WOW
  • Strength: Whole-Home WiFi with eero devices available
  • Weakness: Prices are only shown after you enter an address
  • Weakness: Service is regional
  • Weakness: Price Lock for Life adds $5 to the monthly bill

Key facts

  • Contract: None
  • Price lock: Price Lock for Life, $5/mo
  • Equipment: WiFi modem included or use your own
  • Guarantee: 30 days
  • Customers: Over 400,000

Where it ranks

WOW Internet is No. 8 in our Best Home Internet Providers verdict.

Alternatives we scored

Visit wowway.com · Questions or corrections: editorial@hearsmart.org