Doctor On Demand review

Doctor On Demand offers 24/7 virtual urgent care, therapy, psychiatry and, for select health plans and employers, primary care. It accepts most insurance and says your visit could be $0 depending on your coverage. A useful touch is the wait estimate: you pick your state and see the average wait before you book. Urgent care covers cold and flu, COVID, sinus infections, UTIs, strep throat, pink eye and STD treatment, and ear infections can be treated if you have a digital otoscope. Board-certified doctors and nurse practitioners diagnose your symptoms and send prescriptions to your local pharmacy when needed. The mental health side is deep, with therapy for anxiety, depression and PTSD and psychiatry for ADHD and bipolar disorder. For this list, though, Doctor On Demand loses points on price clarity: the home page does not show a self-pay price, so uninsured patients only see the cost after entering details, and we could not confirm a USD cash price.

Who it is for

Insured patients whose plan covers Doctor On Demand visits

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

• Virtual urgent care providers available 24/7/365
• Shows the average wait by state before you book
• Therapy and psychiatry, including medication management
• Primary care for select health plans and employers
• Prescriptions sent to your local pharmacy when needed

Strengths and weaknesses

• Strength: Visits can be $0 depending on insurance or employer benefits
• Strength: Accepts most insurance, according to the company
• Strength: Covers urgent care and mental health in one app
• Weakness: No self-pay price is shown on the home page
• Weakness: Primary care only through select plans and employers
• Weakness: Ear infection care needs a digital otoscope

Key facts

• Hours: 24/7/365 urgent care
• With insurance: As low as $0
• Insurance: Most accepted
• Wait time: Shown by state
• Primary care: Select plans and employers

Where it ranks

Doctor On Demand is No. 9 in our Best Telehealth Apps verdict.