Review · Software & apps
Fireflies.ai review
An AI meeting assistant that records, transcribes and summarizes calls, with search, analytics and integrations for teams.
By the HearSmart research desk · Updated November 9, 2026
- Performance (40%)
- 8.6
- Ease of use (25%)
- 8.4
- Value (35%)
- 8.4
Fireflies is built for teams whose recordings are mostly meetings. Its assistant joins Zoom, Google Meet, Teams and other platforms, or a Chrome extension records without a bot, and every call becomes a transcript in 100+ languages with real-time notes and summaries. Where it pulls ahead of solo tools is search and analysis: global search across meetings, the AskFred assistant, speaker talk-time analytics, topic trackers and sentiment analysis help a manager or editor find what was said last month. Pro costs $10 per seat a month billed annually and adds unlimited AI summaries, 8,000 minutes of storage per seat, video recording and downloads. The free plan advertises unlimited transcription but stores only 400 minutes per team and does not let you download transcripts, so it works more as a trial. Recordings are capped at 2 hours on Free and Pro, which can cut off a long lecture or workshop. Students recording in a classroom will find Otter or Notta more natural.
Who it is for
Teams that hold many online meetings and want searchable transcripts across the company.
Price
Free plan; Pro from $10 per seat per month billed annually or $18 monthly.
Pro For professional individuals and small teams $18 $10 per seat / month, billed annually
Quoted from the vendor pricing page on November 9, 2026.
Key features
- Joins Zoom, Google Meet, Teams and more, or records through a Chrome extension without a bot
- Transcription in 100+ languages with real-time notes
- AskFred AI assistant and global search across meetings
- Upload and transcribe audio and video files
- Speaker talk-time analytics, topic trackers and sentiment analysis on higher plans
Strengths and weaknesses
- Strength: Free plan includes unlimited transcription
- Strength: Strong team search and analytics
- Strength: Desktop, mobile and Chrome apps
- Weakness: Free plan stores only 400 minutes per team
- Weakness: Downloading transcripts requires Pro
- Weakness: Recording limit of 2 hours per meeting on Free and Pro
Key facts
- Free plan: Yes, 400 minutes of storage per team
- Languages: 100+
- Pro storage: 8,000 minutes per seat
- Recording limit: 2 hours on Free and Pro, 3 hours on Business
- Compliance: SOC 2 Type II, GDPR; HIPAA on Enterprise
Where it ranks
Fireflies.ai is No. 6 in our Best Transcription Software verdict.
Alternatives we scored
- Otter.ai8.9
- TurboScribe8.8
- MacWhisper8.7
- Happy Scribe8.6
Visit fireflies.ai · Questions or corrections: editorial@hearsmart.org