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Review · Health & fitness

LiveHealth Online review

A 24/7 video visit service run with Amwell, with urgent care for $59 or less per visit and no monthly fees.

By the HearSmart research desk · Updated November 11, 2026

Performance (40%)
7.8
Ease of use (25%)
8.6
Value (35%)
8.9

LiveHealth Online is the patient-facing service Amwell runs on behalf of health plans, and it is one of the simplest offers here. Sign-up is free, there are no monthly fees, and an urgent care video visit costs $59 or less, with the exact amount depending on your health plan or employer. Board-certified doctors are available 24/7 and can treat flu, allergies, sore throat, headache, pink eye, minor rashes, skin infections and similar problems, then send a prescription to your pharmacy if one is needed. The same app also books therapy, psychiatry and allergy care. For a patient who just wants a doctor on video tonight at a capped price, that is a strong deal: $59 is $30 less than Teladoc's cash price. The service is narrower than the larger networks, though. It lists no message-only visits and no dermatology service, so people who want those, or a membership with an ongoing doctor, should look at PlushCare or Amazon One Medical.

Who it is for

People who want a pay-per-visit video doctor with no subscription

Price

$59 or less per visit, depending on health plan or employer; free to sign up, no monthly fees.

$59 or less per visit
Quoted from the vendor pricing page on November 11, 2026.

Key features

  • Board-certified doctors available 24/7 by video
  • Urgent care for $59 or less per visit, varying by health plan or employer
  • Free sign-up and no monthly fees
  • Treats flu, allergies, sore throat, pink eye, minor rashes and more
  • Therapy, psychiatry and allergy care in the same app

Strengths and weaknesses

  • Strength: Flat ceiling of $59 per urgent care visit
  • Strength: No membership or monthly fee
  • Strength: Offered through Amwell, a large telehealth provider
  • Weakness: Video only for urgent care; no message-based visits listed
  • Weakness: Fewer services than Teladoc or MDLIVE
  • Weakness: The exact price depends on your plan or employer

Key facts

  • Visit price: $59 or less
  • Monthly fee: None
  • Hours: 24/7
  • Operator: Amwell arrangement
  • Other services: Therapy, psychiatry, allergy

Where it ranks

LiveHealth Online is No. 6 in our Best Telehealth Apps verdict.

Alternatives we scored

Visit livehealthonline.com · Questions or corrections: editorial@hearsmart.org