HearSmartindependent rankings

Review · Money

MoneyGram review

A long-running cash and digital transfer network with sending online, in the app and at stores including Walmart.

By the HearSmart research desk · Updated November 10, 2026

Performance (40%)
8.6
Ease of use (25%)
7.9
Value (35%)
7.4

MoneyGram is the other big cash network, with partners in more than 200 countries and territories and in-person services at nearly 500,000 locations. It suits families who rely on cash, since you can send in the app, online or at a store, and US customers can send while shopping at Walmart. It also handles bill payments online and in person, and every transfer can be tracked from start to finish. MoneyGram says it has more than 50 million customers. The cost structure needs attention: its own disclosure tells you to compare both transfer fees and exchange rates, notes that both can change without notice and states that MoneyGram makes money from currency exchange. Delivery timing depends on the destination, payment and receive methods, and on agent or bank hours. For bank deposits, digital-first services usually cost less, but MoneyGram's store network is a practical backup to Western Union where cash matters most.

Who it is for

People who want to send or collect cash at retail locations such as Walmart, plus bill pay.

Price

Fee and rate shown before you send; MoneyGram also earns on currency exchange.

MoneyGram makes money from currency exchange.
Quoted from the vendor pricing page on November 10, 2026.

Key features

  • Partners in more than 200 countries and territories
  • In-person services at nearly 500,000 locations worldwide
  • Send in the app, online or in person, including at Walmart
  • Bill pay online and in person
  • Transfer tracking from start to finish

Strengths and weaknesses

  • Strength: Large in-person network for cash-first families
  • Strength: Easy to send while shopping at Walmart
  • Strength: More than 85 years in money transfer
  • Weakness: MoneyGram makes money from currency exchange as well as fees
  • Weakness: Delivery timing depends on agent or bank hours
  • Weakness: Fees and rates can change without notice

Key facts

  • Countries: 200+ countries and territories
  • Locations: Nearly 500,000
  • Customers: 50+ million
  • Experience: 85+ years
  • App Store rating: 4.9 stars, 650K+ reviews

Where it ranks

MoneyGram is No. 8 in our Best Money Transfer Services verdict.

Alternatives we scored

Visit moneygram.com · Questions or corrections: editorial@hearsmart.org