9 Best Captioning Apps of 2026
By the HearSmart research desk · Updated November 7, 2026 · Next review December 22, 2026 · 9 products compared
The short version
For phone calls, start with InnoCaption: it is free to eligible US users and lets you switch to a live stenographer when automated captions are not good enough. Rylo is the better fit if you want one app for calls and face-to-face talk, with AI captions that no person reads. For conversations in the room, use what your phone already has: Google Live Transcribe on Android or Apple Live Captions on iPhone, both free. Ava is worth paying for if you are often in group settings, because it labels each speaker. CaptionCall and Hamilton Mobile CapTel suit people who already have those home phone services, Rogervoice covers the most languages, and Otter is a meeting notes tool that also gives good live transcripts.
Short answer
InnoCaption is the best captioning app for Deaf and hard of hearing people who need captioned phone calls in 2026, free to eligible US users with live stenographers on demand; Rylo from Nagish suits people who want encrypted AI call captions and in-person captions in one app. Google Live Transcribe is free on Android, and Apple Live Captions is built into iPhone 11 and later at no extra cost.
This list is for Deaf and hard of hearing people who want live captions for phone calls and for conversations in person. We compared documented features and published US prices for 9 apps and built-in phone features that are available today. Scores weigh performance at 40%, ease of use at 25% and value at 35%. Facts come from each vendor's US App Store or Google Play listing, support guide or pricing page as shown on November 7, 2026. Captioned telephone apps such as InnoCaption, Rylo, CaptionCall, Rogervoice and Hamilton Mobile CapTel are paid for by a federal fund, so by US law only registered users with hearing loss may use them with captions turned on. Conversation apps such as Live Transcribe, Apple Live Captions and Ava have no eligibility rules.
Figures worth knowing
- 20%1.57 billion people worldwide had some degree of hearing loss in 2019, about 20% of the global population, according to the Global Burden of Disease study.Source: The Lancet
- 430 million430 million people, over 5% of the world's population, need rehabilitation for disabling hearing loss, including 34 million children, WHO estimates.Source: World Health Organization
- 2.5 billionNearly 2.5 billion people are projected to have some degree of hearing loss by 2050, and more than 700 million will need hearing rehabilitation, WHO projects.Source: World Health Organization
- $1 trillionUnaddressed hearing loss costs the world almost $1 trillion a year, WHO estimates.Source: World Health Organization
- 28.8 millionAbout 28.8 million US adults could benefit from using hearing aids, according to NIDCD calculations from national hearing exam data.Source: National Institute on Deafness and Other Communication Disorders
The ranking at a glance
- 1InnoCaptionPeople in the US with hearing loss who want the most accurate captions on important phone calls.9.2
- 2Rylo (from Nagish)People who want private, machine-only captions for calls plus in-person captions in the same app.9.2
- 3Google Live TranscribeAndroid users who want free captions for face-to-face conversation and sound alerts.9.1
- 4Apple Live CaptionsiPhone owners who want captions for FaceTime, calls and nearby speech without installing an app.8.9
- 5CaptionCall MobileCaptionCall home phone users and anyone who wants a simple, no-cost captioned dialer on the go.8.9
- 6RogervoicePeople who call abroad or in languages other than English, and families who want to see the captions too.8.8
- 7AvaGroup conversations, classes and meetings where you need to know who said what.8.3
- 8Hamilton Mobile CapTelHamilton CapTel customers who want the same captioned phone service on a smartphone or tablet.8.1
- 9OtterHard of hearing professionals and students who want live transcripts of meetings and lectures with notes afterward.7.8
How we make the call
Every entry gets a 0 to 10 rating on the three criteria below, and the order follows the weighted total. The ratings rest on the documented features and published prices on each maker's own pages, never hands-on testing.
- 40%Performance
- 25%Ease of use
- 35%Value
No. 1, top ranked
InnoCaptionAn FCC-funded call captioning app from Mezmo that lets you switch between live stenographers and automated captions during a call.
9.2of 10Best for People in the US with hearing loss who want the most accurate captions on important phone calls.
- Performance
- 9.2
- Ease of use
- 8.8
- Value
- 9.6
Price
Free to eligible US users, funded by the FCC's TRS Fund
Quoted from the InnoCaption pricing page on November 7, 2026:
InnoCaption: Call Captioning Live Captions for Phone Calls Free
InnoCaption is the strongest call captioning app because it gives you a choice most rivals do not: during any call you can switch between a live stenographer and automated speech recognition. That matters for a call with a doctor, a bank or an insurer, where a misheard number causes real trouble. Mezmo, the developer, says the service is free to eligible users in the United States through the FCC's Telecommunications Relay Services Fund. The app works like a regular dialer, captions both incoming and outgoing calls, and uses One Number technology so you can keep your own phone number. Recent updates add a Custom Word List for names and technical terms and a picture-in-picture window that keeps captions on screen while you use other apps. Typed replies are spoken with text-to-speech, and AI Refine turns short replies into full sentences. Saved transcripts, captioned voicemail and AI summaries round it out. It is a phone tool, though, so pair it with a separate app for face-to-face talk.
What it does well
- +The only app here that offers human stenographers on demand
- +No cost to eligible users in the United States
- +4.7 average from about 13,000 US App Store ratings
Where it falls short
- −Only for registered US users with hearing loss
- −Built for phone calls, not in-person conversation
- −Needs a cellular data plan or Wi-Fi
- Caption source
- Live stenographers or ASR, switchable
- Platform
- iPhone, iPad, Apple Watch
- App Store rating
- 4.7 from about 13,000 ratings
- 911 calls
- Yes, with captions
- Price
- Free for eligible US users
No. 2
Rylo (from Nagish)An FCC-certified call captioning app from Nagish Inc. that uses AI captions with end-to-end encryption and adds live transcription for in-person talk.
9.2of 10Best for People who want private, machine-only captions for calls plus in-person captions in the same app.
- Performance
- 8.9
- Ease of use
- 9.0
- Value
- 9.6
Price
Free to eligible users, funded by a federally administered fund
Quoted from the Rylo (from Nagish) pricing page on November 7, 2026:
Rylo: Live Call Captioning Deaf & Hearing Loss Captions Free
Rylo is the app Nagish Inc. now publishes on the App Store, and it is the best all-in-one pick for people who want one app for calls and conversations. It works like your normal phone app but shows speech-to-text captions on every call, and the developer says captions are generated with end-to-end encryption and no human involvement. If you prefer not to speak, you can type and choose a voice for text-to-speech. A built-in feature called Rylo Live Transcribe captions in-person moments such as family dinners, airports or a doctor's appointment, so you do not need a second app. A personal dictionary, quick keyboard replies, visual voicemail, spam filtering and a profanity blocker are included. Captions are offered in English, Spanish, French, Japanese, Hebrew and Italian. The trade-off against InnoCaption is that there is no human stenographer to fall back on when audio is poor. Rylo says the service is FCC certified and free to individuals with hearing loss.
What it does well
- +Covers both phone calls and face-to-face conversation
- +No human captioner listens to your calls
- +Works on iPhone, iPad and Apple Watch
Where it falls short
- −No option to switch to a human captioner on hard calls
- −Call captions are limited to registered users with hearing loss
- −Captions in six languages, far fewer than Rogervoice
- Caption source
- AI, end-to-end encrypted
- Platform
- iPhone, iPad, Apple Watch
- App Store rating
- 4.6 from about 4,500 ratings
- In-person captions
- Yes, Rylo Live Transcribe
- Price
- Free for eligible users
No. 3
Google Live TranscribeGoogle's free Android accessibility app for real-time transcription of conversations, paired with alerts for sounds like smoke alarms.
9.1of 10Best for Android users who want free captions for face-to-face conversation and sound alerts.
- Performance
- 8.4
- Ease of use
- 9.2
- Value
- 9.8
Price
Free on Google Play (USD check pending)
No US price was listed when we checked. See the Google Live Transcribe pricing page.
Live Transcribe & Sound Notifications is the default conversation captioning tool on Android, and on most phones you can open it from Settings, then Accessibility. It turns nearby speech into text in real time in over 80 languages and dialects, and the redesigned conversation screen makes it easier to type replies back. You can add custom words such as names, set the phone to vibrate when someone says your name, and plug in a wired, Bluetooth or USB microphone for better pickup in a noisy room. On foldable phones, text can show on the outside screen so the other person sees your reply. Transcripts are not saved by default, but you can keep them on the device for 3 days. Sound Notifications alerts you to smoke alarms, a crying baby or appliance beeps. Google built it with Gallaudet University and RIT/NTID. It does not caption phone calls, and its 3.8 Google Play rating reflects complaints about punctuation and dropped words.
What it does well
- +Free, from Google, with over 1 billion downloads on Google Play
- +Made in collaboration with Gallaudet University and RIT/NTID
- +Sound alerts are included in the same app
Where it falls short
- −Android only (Android 12 and up)
- −Does not caption phone calls
- −Some Google Play reviewers report punctuation errors and gaps in text
- Languages
- Over 80 languages and dialects
- Platform
- Android 12 and up
- Google Play rating
- 3.8 from about 276,000 reviews
- Saved transcripts
- Optional, kept on device for 3 days
- Price
- Free
Visit google.com|Read the full Google Live Transcribe profile
No. 4
Apple Live CaptionsA built-in iPhone accessibility feature that captions spoken audio from apps, calls and the conversation around you.
8.9of 10Best for iPhone owners who want captions for FaceTime, calls and nearby speech without installing an app.
- Performance
- 8.0
- Ease of use
- 9.2
- Value
- 9.8
Price
Built into iOS on iPhone 11 or later (USD check pending)
No US price was listed when we checked. See the Apple Live Captions pricing page.
Live Captions is the easiest place to start for iPhone users, because it is already on the phone. Turn it on in Settings under Accessibility, and the iPhone transcribes spoken audio in apps such as FaceTime or Podcasts, on phone calls, or from the microphone when someone is talking to you. You can change the text size and color, drag the caption window around, make it full screen or hide it. For calls, Apple lets you keep captions for 1 minute, which clears them when the call ends, or 1 hour, which lets you copy or screenshot the transcript but plays a short announcement that the call is being transcribed. The limits are clear in Apple's own guide: it needs an iPhone 11 or later, it is not available in all languages or regions, and accuracy may vary, so Apple says not to rely on it in high-risk or emergency situations. For important calls, a captioned telephone app with human backup is safer.
What it does well
- +Nothing to install on iPhone 11 or later
- +Works system-wide across apps and calls
- +No account or eligibility check
Where it falls short
- −Apple says accuracy may vary and it should not be relied on in high-risk or emergency situations
- −Not available in all languages, countries or regions
- −Keeping call captions for 1 hour plays an announcement to everyone on the call
- Requirement
- iPhone 11 or later
- Setup
- Settings, Accessibility, Live Captions
- Sources
- App audio, calls, microphone
- Call caption retention
- 1 minute or 1 hour
- Price
- Included with iOS
No. 5
CaptionCall MobileThe mobile app for Sorenson's CaptionCall service, giving free captioned phone calls to qualified deaf and hard of hearing users in the US.
8.9of 10Best for CaptionCall home phone users and anyone who wants a simple, no-cost captioned dialer on the go.
- Performance
- 8.3
- Ease of use
- 8.8
- Value
- 9.6
Price
Free to qualified US users, funded by a federally administered fund
Quoted from the CaptionCall Mobile pricing page on November 7, 2026:
CaptionCall Phone Call Captioning Free
CaptionCall Mobile takes the captioned home phone service from Sorenson and puts it on your iPhone, iPad or Apple Watch. Once you create an account with the information federal rules require, you get a CaptionCall Mobile number, or you can keep your existing number and forward calls to the app. From there it behaves like a regular phone: you dial from your saved contacts, receive calls and read captions in real time, and voicemail arrives captioned with alerts. The listing says CaptionCall transcribes both sides of the conversation in a customizable, easy-to-read format, and that the service may use a live operator to generate captions. As an FCC-approved captioned call service, it costs nothing for people with qualified hearing loss. Its 4.8 rating from about 3,700 reviews is among the best here. What it lacks is breadth: there is no in-person mode described, and the listing says little about languages or custom vocabulary compared with InnoCaption or Rogervoice.
What it does well
- +4.8 average from about 3,700 US App Store ratings
- +No costs are passed to people who qualify
- +A familiar name for people who already use a CaptionCall home phone
Where it falls short
- −US only and restricted to people with hearing loss who need captions
- −No in-person conversation mode is described
- −Fewer customization and language features than InnoCaption or Rogervoice
- Service
- FCC-approved captioned call service
- Platform
- iPhone, iPad, Apple Watch
- App Store rating
- 4.8 from about 3,700 ratings
- Phone number
- New number or forward your existing one
- Price
- Free for qualified users
Visit captioncall.com|Read the full CaptionCall Mobile profile
No. 6
RogervoiceAn FCC-certified call captioning app that transcribes calls in over 100 languages and adds two-sided captions and in-person transcripts.
8.8of 10Best for People who call abroad or in languages other than English, and families who want to see the captions too.
- Performance
- 8.5
- Ease of use
- 8.6
- Value
- 9.4
Price
Free to eligible US users through the federally funded TRS program
Quoted from the Rogervoice pricing page on November 7, 2026:
And it’s free, paid for by a federally funded program for deaf and hard of hearing persons.
Rogervoice stands out for languages and display options. The app transcribes calls word for word in real time and says it handles over 100 languages, so you can dial overseas and speak Spanish, Italian, Vietnamese or Turkish. Hearing friends and family can install the app too, and on app-to-app calls they see a copy of the captions, which helps them check you caught what they said. A recent update added in-person transcripts for face-to-face conversations. The interface is the most adjustable here, with high-contrast, dark, light and color-sensitive themes and extra-large fonts. Visual voicemail, keyboard quick replies and several text-to-speech voices are included, and emergency calls through E911 are captioned in the US. Rogervoice says it never stores audio or transcriptions and keeps transcripts on your device. In the US it is FCC certified and free for eligible users, but you must give your Social Security Number and address to register, and there is no human captioner fallback.
What it does well
- +The widest language support of any call captioning app here
- +4.8 average from about 1,900 US App Store ratings
- +Says it never stores audio or transcriptions of calls on its servers
Where it falls short
- −Registration requires your US Social Security Number and address
- −No human captioner option is described
- −The App Store lists paid in-app plans that are not explained for US users
- Languages
- Over 100 for call transcription
- Platform
- iPhone, iPad
- App Store rating
- 4.8 from about 1,900 ratings
- Emergency calls
- E911 with captions, US only
- Price
- Free for eligible US users
No. 7
AvaA live captioning app for Deaf and hard of hearing people that shows color-coded group transcripts and offers a higher-accuracy Scribe option.
8.3of 10Best for Group conversations, classes and meetings where you need to know who said what.
- Performance
- 8.9
- Ease of use
- 8.4
- Value
- 7.6
Price
Free plan; Community plan $14.99 per month or $119.99 per year
Quoted from the Ava pricing page on November 7, 2026:
Ava Community Plan $14.99 Ava Community Plan (Yearly) $119.99
Ava is the best choice when more than two people are talking. Instead of one stream of text, you invite others to join your session by QR code or link, and Ava shows a color-coded transcript of who says what. The free plan gives unlimited basic captions in sessions of up to 40 minutes, saved transcripts and text-to-speech for typed replies. The Community plan adds 3 hours a month of premium captions, which Ava puts at about 5 errors in 100 words, for $9.99 per month paid annually or $14.99 paid monthly, with extra hours at $4.99. For key conversations, Ava Scribe gives its highest accuracy, at about 1 error in 100 words. You can teach it your vocabulary by tapping words to correct them, and translate conversations in 16 languages. Ava CC brings captions to Zoom, Teams and Google Meet on a computer. The downsides are the 40 minute cap on free sessions, the limited premium hours and the lack of phone call captioning.
What it does well
- +Built specifically for Deaf and hard of hearing users
- +Speaker labels make group talk much easier to follow
- +Translation in 16 languages on paid plans
Where it falls short
- −Free sessions are capped at 40 minutes
- −Community plan includes only 3 hours of premium captions per month
- −Does not caption regular phone calls
- Free plan
- Unlimited basic captions, 40 minute sessions
- Platform
- iPhone, iPad, plus Ava CC and Ava Web
- App Store rating
- 4.4 from about 4,200 ratings
- Premium hours
- 3 per month on Community, extra hours from $4.99
- Price
- $14.99 per month or $9.99 per month billed annually
No. 8
Hamilton Mobile CapTelThe mobile app for Hamilton CapTel's captioned telephone service, with a choice of automatic or operator-assisted captions.
8.1of 10Best for Hamilton CapTel customers who want the same captioned phone service on a smartphone or tablet.
- Performance
- 7.6
- Ease of use
- 7.2
- Value
- 9.4
Price
Free to registered users with hearing loss
Quoted from the Hamilton Mobile CapTel pricing page on November 7, 2026:
Hamilton Mobile CapTel Caption your calls Free
Hamilton CapTel has run captioned telephone service for more than 20 years and says it has made more than 400 million captioned calls possible at no cost to users. Hamilton Mobile CapTel brings that service to the iPhone and iPad. Like InnoCaption, it gives you a choice of caption source: Auto, which is computer-generated, or Assisted, where an operator helps. Captions work on incoming and outgoing calls, voicemail is captioned, and you get call forwarding and custom caller ID. You can set the font style, color and size, review captions in your call log, and use Browser Caption Viewing to show captions on a larger screen at the same time, which helps people with low vision. Customer care is available 24/7/365. The weak point is the app itself: it holds a 3.5 rating from only about 29 US ratings, far behind InnoCaption and CaptionCall. Choose it mainly if you already use a Hamilton CapTel phone at home.
What it does well
- +Operator-assisted captions are available when you choose them
- +Browser Caption Viewing is unique among the apps here
- +24/7/365 direct access to customer care
Where it falls short
- −Rated 3.5 from only about 29 US App Store ratings
- −No in-person conversation captions are described
- −Needs Wi-Fi or a mobile data plan
- Caption source
- Auto or Assisted (operator)
- Platform
- iPhone, iPad
- App Store rating
- 3.5 from about 29 ratings
- Track record
- More than 400 million captioned calls, per Hamilton
- Price
- Free for registered users
Visit hamiltoncaptel.com|Read the full Hamilton Mobile CapTel profile
No. 9
OtterAn AI meeting note taker that transcribes meetings, lectures and conversations in real time, with speaker identification and summaries.
7.8of 10Best for Hard of hearing professionals and students who want live transcripts of meetings and lectures with notes afterward.
- Performance
- 7.8
- Ease of use
- 8.4
- Value
- 7.4
Price
Free Basic plan with 300 monthly minutes; Pro $16.99 per month in the App Store
Quoted from the Otter pricing page on November 7, 2026:
Otter Pro (monthly) $16.99
Otter is not an accessibility app, but it is widely used by hard of hearing people at work and in class because it transcribes in real time and keeps a searchable record. Start a recording in one tap or let it join Zoom, Google Meet or Microsoft Teams, and the transcript builds as people speak, with speakers you can tag and train it to recognize. Afterward you get automated summaries, outlines and AI Chat to ask about what was said, plus slide capture during virtual meetings. You can edit the text, highlight key points and play back audio from any word. The free Basic plan includes 300 monthly transcription minutes, and Otter Pro costs $16.99 per month or $99.99 per year through the US App Store. Transcription is limited to English, Spanish, French and Japanese, and Otter does not caption phone calls or describe features made for Deaf users. Treat it as a meeting tool that happens to caption well.
What it does well
- +Free Basic plan includes 300 monthly transcription minutes
- +Strong meeting tools such as summaries and slide capture
- +4.8 average from about 89,000 US App Store ratings
Where it falls short
- −Built for note taking, not as an accessibility tool
- −Transcription in English, Spanish, French and Japanese only
- −Does not caption phone calls
- Free plan
- Basic, 300 monthly transcription minutes
- Languages
- English, Spanish, French, Japanese
- App Store rating
- 4.8 from about 89,000 ratings
- Meeting apps
- Zoom, Google Meet, Microsoft Teams
- Price
- Pro $16.99 per month or $99.99 per year in the App Store
Before you pick a product or a plan
Calls and conversations need different tools
Captioned telephone apps replace your phone dialer and caption the other person on a call. Conversation apps use the microphone to caption people near you. Rylo and Rogervoice do both, Apple Live Captions covers calls and nearby speech, and the rest focus on one job. Most people end up with one of each.
Know the rules for free call captioning
In the US, captioned telephone service is paid from a federally administered fund for each minute of captions. Only registered users with hearing loss may use it with captions on, and registration asks for identity details. Rogervoice, for example, asks for your Social Security Number and address to register you with the FCC.
Human captioners still help on hard calls
Automated captions are fast but can miss names, numbers and accents. InnoCaption lets you switch to a live stenographer during a call, and Hamilton Mobile CapTel offers an Assisted mode with an operator. Rylo and Rogervoice use only automated recognition, which some users prefer for privacy.
Check languages and group features
Google Live Transcribe covers over 80 languages and dialects and Rogervoice over 100 for calls, while Otter handles four. For group talk, Ava's color-coded transcript shows who is speaking, which single-stream apps cannot do.
Do not rely on captions in an emergency
Apple says Live Captions should not be relied upon in high-risk or emergency situations. InnoCaption, Rylo and Rogervoice support captioned emergency calls, but InnoCaption and Rylo note that 911 through an app may not work the same as a landline, so keep your registered location up to date.
Questions readers ask
- What is the best free captioning app for phone calls?
- InnoCaption is free to eligible US users and lets you switch between a live stenographer and automated captions during a call. Rylo, CaptionCall, Rogervoice and Hamilton Mobile CapTel are also free to registered users with hearing loss, paid for by a federally administered fund.
- Which app captions in-person conversations?
- Google Live Transcribe is free on Android, and Apple Live Captions is built into iPhone 11 and later. Rylo includes Rylo Live Transcribe for in-person talk, Rogervoice added in-person transcripts, and Ava is designed for group conversations with color-coded speakers.
- Who can use captioned telephone apps for free?
- Under US federal law, only registered users with hearing loss may use IP captioned telephone service with captions turned on. Each minute of captions is paid from a federally administered fund, so you need to register with identity details during setup.
- Are human captioners more accurate than AI captions?
- Ava puts its premium AI captions at about 5 errors in 100 words and its Scribe option at about 1 in 100. InnoCaption lets you switch to a live stenographer and Hamilton Mobile CapTel offers an operator-assisted mode when accuracy matters most.
- Can I keep my own phone number with a captioning app?
- Yes, with several. InnoCaption uses One Number technology, Rylo lets you keep your existing number or get a new one, Rogervoice works with your number, and CaptionCall Mobile can forward calls from your existing number to the app.
- Is there a captioning app for Zoom and Teams meetings?
- Ava CC is Ava's computer app for captions in Zoom, Microsoft Teams and Google Meet. Otter joins the same meeting apps and produces a live transcript with speaker labels and a summary afterward.
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