Jackson Hewitt Online review

Jackson Hewitt Online keeps pricing simple: one $25 flat fee to file federal and state returns, and the company says that applies even to complicated taxes. That makes it unusually good value for multi-state filers, since its page says you can file for all the states where you received tax documents. Gig workers can report rideshare, delivery or freelance income with guided questions, families can claim the Child Tax Credit, and students can enter a Form 1098-T for education credits. You can download W-2 information, rely on built-in error checking and use free live chat. Jackson Hewitt backs online returns with a maximum refund guarantee and a 100% accuracy guarantee that covers IRS interest and penalties caused by its mistakes. You do not pay until you file. There is no free tier, so a simple W-2 filer can do better with Cash App Taxes or TurboTax Free Edition, but for a two state return with 1099 income, $25 is hard to beat.

Who it is for

Filers with several states or gig income who want one predictable price.

Price

$25 flat for federal and state returns.

File tax returns online! File Federal & State taxes for $25 flat.
Quoted from the vendor pricing page on November 8, 2026.

Key features

• $25 flat fee covers federal and state returns
• Multi-state filing for every state where you received tax documents
• Gig, rideshare and freelance 1099 income supported
• Free live chat support
• W-2 download and built-in error checking

Strengths and weaknesses

• Strength: One price no matter how complex the return
• Strength: State returns included in the $25
• Strength: Maximum refund and 100% accuracy guarantees
• Weakness: No free tier
• Weakness: Fewer guided extras than the major brands
• Weakness: Live help is chat, not phone, for online filers

Key facts

• Price: $25 flat, federal and state
• Multi-state: Yes
• Support: Free live chat
• When you pay: At filing

Where it ranks

Jackson Hewitt Online is No. 6 in our Best Tax Software verdict.