Simply Wigs review

Simply Wigs was founded by Emma and Stuart in November 2007 and has grown from a kitchen table business into what it calls the UK's largest wig supplier, with an appointment-only shop in Slaithwaite, Huddersfield. The catalogue is broad: Jon Renau, Ellen Wille, Gisela Mayer, Raquel Welch, Gabor, Rene of Paris, Natural Image, Noriko and many smaller lines, with filters for petite, average and large cap sizes and sections for cancer patients and alopecia. UK delivery is cheap and predictable at £2.95 for Tracked 48 and £6.95 for Tracked 24, and orders over £200 go signed for. The return policy gives 14 days from delivery to cancel and a further 14 days to send the wig back, and the store says most approved refunds are processed within 24 hours of inspection. The trade-offs: you need a return number before posting, you pay return postage, and overseas orders are non-returnable. It also runs a Wig Bank for people in treatment.

Who it is for

UK buyers with hair loss who want the widest brand choice and cheap tracked delivery

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

• Brands include Jon Renau, Ellen Wille, Gisela Mayer, Raquel Welch, Gabor, Rene of Paris, Natural Image and Noriko
• UK Tracked 48 delivery for £2.95 and Tracked 24 for £6.95
• 14 days to cancel after delivery, then a further 14 days to return the goods
• Appointment-based fitting shop in Slaithwaite, Huddersfield
• Wig Bank that provides wigs to people in treatment for a small donation to Kirkwood Hospice

Strengths and weaknesses

• Strength: Petite, average and large cap size filters plus sections for cancer patients and alopecia
• Strength: Most approved refunds processed within 24 hours of inspection, per the store
• Strength: Standard delivery charge refunded if you return a whole order within the cancellation period
• Weakness: No free delivery threshold for most customers; free delivery is limited to Simply Loyal customers
• Weakness: International orders cannot be returned
• Weakness: Returns need a return number from the office first, and you pay return postage

Key facts

• Founded: November 2007
• Location: Slaithwaite, Huddersfield
• UK delivery: £2.95 Tracked 48, £6.95 Tracked 24
• Returns: 14 days to cancel, 14 more to send back
• Fitting: Shop by appointment

Where it ranks

Simply Wigs is No. 1 in our Best UK Wig Companies verdict.